TalkTalk has a new router available to its 4 million broadband customers in the UK. The router is made by Sagemcom and called the FAST 5364. The company will sell you one for £120 here but it comes for free if you get the Faster Fibre Broadband package; or for £30 with the Fast Broadband package.

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TalkTalk’s previous router was the Huawei HG633 or for some luckier customers the HG635, or perhaps a DLINK DSL3782. The HG633 is a poor product with slow WiFi performance and 100 Mbps Ethernet ports. The FAST 5364 looks like an effort to put things right. It is not worth £120 (you can get a better 3rd-party router for that money) but it is well worth £30 as an upgrade.

The router comes in a smart box with a big emphasis on the step-by-step guide to getting started.

The router itself has a perforated plastic case with a flip-out stand. On the back are four Gigabit Ethernet ports, a WAN port, a VDSL/ADSL Broadband port, a WPS button and an on-off switch. There is also a recessed Reset button.

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A handy feature is that the WiFi details are on a removable panel. The router admin password is on the back label but not on the removeable panel – better for security.

Getting started

Presuming you are a TalkTalk customer, it should just be a matter of connecting the cables and turning on. In my case it took a little longer as I am not a TalkTalk consumer customer. I connected up, then logged into the admin at http://192.168.1.1 to enter my username and password for the internet connection, following which I was online. An LED on the front turns from amber to white to confirm.

There is an oddity though. The FAST 5364 has a red Ethernet port marked WAN. This should be suitable for connecting to a cable modem or any internet connection via Ethernet. However when I tried to use this it did not work, but kept on trying to connect via ADSL/VDSL. Either this is deliberately disabled, or this is a firmware bug.

Performance and specification

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The good news is that performance on the FAST 5364 is good. Here is the spec:

Antennas: 4×4 5GHz and 3×3 2.4GHz

WiFi: 2.4GHz Wi-Fi (802.11 b/g/n) and MU-MIMO 5GHz Wi-Fi (802.11 a/n/ac)

Broadband: ADSL2+ & VDSL2

A point of interest here is that the WiFi supports a technology called Beamforming. This uses an array of antennas to optimise the signal. It is called Beamforming because it shapes the the beam according to the location of the client.

In addition, MU-MIMO (Multi-User, Multi-input, Multi-output) means that multiple WiFi streams are available, so multiple users can each have a dedicated stream. This means better performance when you have many users. TalkTalk claims up to 50 devices can connect with high quality.

Features

The FAST 5364 is managed through a web browser. Like many devices, it has a simplified dashboard along with “Advanced settings”.

From the simple dashboard, you can view status, change WiFi network name and password, and not much else.

If you click Manage my devices and then Manage advanced settings, you get to another dashboard.

Then you can click Access Control, where you get to manage the firewall, and set the admin password for the router.

Or you can click TalkTalk WI-Fi Hub, where you get more detailed status information, and can manage DHCP, Light control (literally whether the LED lights up or not), DNS (this sets the DNS server which connected clients use), DynDNS (which supports several dynamic DNS providers, not just DynDNS), Route for adding static routes, and Maintenance for firmware updates, logs, and setting an NTP server (so your router knows the time and date).

Or you can click Internet Connectivity so you can set a DNS server to be used on the WAN side as well as username, password and other settings if you cannot connect automatically.

Firewall and port forwarding

The firewall in your router is critically important for security. Further, users often want to configure port forwarding to enable multi-user online gaming or other services to work.

Dealing with this can be fiddly so most modern routers support a feature called UPnP which lets devices on your network request port forwarding automatically.

Personally I dislike UPnP because it is a security risk if an insecure device is present on your network (cheap security cameras are a notorious example). I like to control which ports are forwarded manually. That said, UPnP is better in some ways since it allows the same port to be forwarded to different devices depending on what is in use. It is a trade-off. Ideally you should be able to specify which devices are allowed to use UPnP but that level of control is not available here. Instead, you can turn UPnP on or off.

On the Port Forwarding screen, you can add rules manually, or select Games and Applications, which automatically sets the rules for the selected item if you specify its IP address on the network.

You can get to this same screen via Connected Devices, in which case the IP address of the selected device is pre-populated.

The Firewall management gives you four levels:

Low: Allow all traffic both LAN->WAN and WAN->LAN. Not recommended, but not quite as bad as it sounds since NAT will give you some protection.

Medium: Allow all traffic LAN->WAN. Block NETBIOS traffic WAN->LAN. This is the default. More relaxed than I would like, presuming it means that all other traffic WAN->LAN is allowed, which is the obvious interpretation.

High: Allow common protocols LAN->WAN. Block all traffic WAN->LAN. A good secure setting but could be annoying since you will not be able to connect to non-standard ports and will probably find some web sites or applications not working as they should.

Custom: This seems to be the High setting but shown as custom rules, with the ability to add new rules. Thus with some effort you could set a rule to allow all traffic LAN->WAN, and block all traffic WAN->LAN except where you add a custom rule. To my mind this should be the default.

Most home users will never find this screen so it seems that TalkTalk is opening up its customers to a rather insecure setup by default, especially if there are bugs discovered in the router firmware.

I am asking TalkTalk about this and will let you know the response.

Missing features

The most obvious missing feature, compared to previous TalkTalk routers, is the lack of any USB port to attach local storage. This can be useful for media sharing. It is no great loss though, as you would be better off getting a proper NAS device and attaching it to one of the wired Ethernet ports.

Next, there is no provision for VPN connections. Of course you can set up a VPN endpoint on another device and configure the firewall to allow the traffic.

I cannot see a specific option to set a DHCP reservation, though I suspect this happens automatically. This is important when publishing services or even games, as the internal IP must not change.

There is no option to set a guest WiFi network, with access to the internet but not the local network.

Overall I would describe the router and firewall features as basic but adequate.

TalkTalk vs third party routers

Should you use a TalkTalk-supplied router, or get your own? There are really only a couple of reasons to use the TalkTalk one. First, it comes free or at a low price with your broadband bundle. Second, if you need support, the TalkTalk router is both understood and manageable by TalkTalk staff. Yes, TalkTalk can access your router, via the TR-069 protocol designed for this purpose (and which you cannot disable, as far as I can tell). If you want an easy life with as much as possible automatically configured, it makes sense to use a TalkTalk router.

That said, if you get a third-party router you can make sure it has all the features you need and configure it exactly as you want. These routers will not be accessible by TalkTalk staff. I would recommend this approach if you have anything beyond basic connectivity needs, and if you want the most secure setup. Keep a TalkTalk router handy in case you need to connect it for the sake of a support incident.

Final remarks

TalkTalk users are saying that the new router performs much better than the old ones (though this is not a high bar). For example:

“this is a very very good router with strong stable wifi. It is a massive upgrade to any of the routers supplied currently and its not just the wifi that is better. I get 16 meg upload now was 14 before”

That sounds good, and really this is a much better device than the previous TalkTalk offerings.

My main quibble is over the questionable default firewall settings. The browser UI is not great but may well improve over time. Inability to use the WAN port with a cable modem is annoying, and it would be good to see a more comprehensive range of features, though given that most users just want to plug in and go, a wide range of features is not the most important thing.

Sagem Wireless was a multinational communications corporation headquartered in Paris, France. The company was engaged in the designing and manufacturing of customised connected lifestyle devices and services for mobile network operators and global consumer brands. Sagem Wireless was majority owned by Sofinnova Partners, with minority stakes owned by SAFRAN and Sagem Wireless founders and staff.

Sagem Wireless is now called MobiWire SAS. MobiWire SAS is now designing and delivering mobile phones as an original design manufacturer (ODM).

History[edit]

Pre-Telecoms Era[edit]

In 1925, Marcel Môme created the Société d’Applications Générale d’Electricité et de Mécanique (Sagem), whose initial business was primarily mechanical engineering. Sagem diversified its business, for instance by making precision equipment for the French navy. The Société d’Applications Téléphoniques was created in 1932 and taken over by Sagem in 1939, as the Société Anonyme de Télécommunications (SAT), making it a major player in telephony and telecom business.

Entry in the Telecoms market[edit]

In the 1940s, Sagem moved into the telecoms market with the production of telex machines. In 1962, Robert Labarre was named president and CEO, a role he held until 1987 when he was replaced by Pierre Faurre who had led a management buyout of company in 1985.^[1] The appointment of Faurre coincided with the launch of first Sagem-made fax machine and followed by the launch of a new generation fax machine in 1990.

Involvement in mobile phones[edit]

In 1996, Sagem invented a consumer fax machine, the “Phonefax”, and in 1995 GSM mobile phone activity was set up by Olivier DEMOLY for the international sales and Philippe Lucas for the French Market and the first satellite TV set-top box. Just one year later, Snecma took full control of its subsidiary SEP (Société Européenne de Propulsion), marking its entry in the space propulsion market. SFIM Industries were acquired by Sagem in 1999 and, together with other subsidiaries, consolidated as SAGEM operating divisions in 2000.

Between 1995-2000, the Mobile Phones business units was driven by Guy Rouanne and Radiocommunications Systems and Radiocommunications Networks business units were led by Thierry Buffenoir. In 2001, Buffenoir became Chairman and Chief Executive Officer of Sagem Mobile, the mobile phone operating division of Sagem. Under Buffenoir’s leadership, by 2004 Sagem Mobile had grown to become a top 5 European handset manufacturer and market leader in France, its home market.

Following the creation of SAFRAN in 2005, the Group once again refocused on its core businesses, divesting both its mobile phone and broadband businesses in 2008, to create Sagem Wireless and Sagem Communications respectively.

2009-2010[edit]

Sagem Wireless was launched in January 2009 with an investment from Sofinnova Partners and with Thierry Buffenoir as its CEO.^[2][3][4] After this investment, Sagem Wireless shifted in strategy to begin designing phones for third parties.^[4]

In 2009 the first connected lifestyle devices were launched by Sagem Wireless, including branded devices for Porsche Design and Hello Kitty. Operator branded devices included the Vodafone 533 Crystal – a device developed exclusively for Vodafone together with Crystallized by Swarovski Elements.

In October 2009, Sagem Wireless announced a licensing agreement with PUMA to deliver a branded mobile phone that is 'completely tailor designed, from the inside out', adding the design will reflect 'the DNA of the PUMA brand'.^[5]

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At the Mobile World Congress 2010, Sagem Wireless unveiled two new devices – the PUMA PHONE^[6] and the CosyPhone.^[7]

In November 2010, the company launched Binder - a white-label e-Reader - and announced French retailer FNAC and Telecom Italia as customers.^[8] Also that month, the CosyPhone became commercially available.^[9]

MobiWire[edit]

In the spring of 2011, Sagem Wireless was renamed Mobiwire SA, the aim of renaming the company was to show it was independent from other SAGEM spin-offs (SAGEMCOM and SAGEM Defence).

Shortly after renaming the company had become bankrupt.

On July 22, following the recovery proceedings, Sagetel Mobiles made an equity investment and a partial assets transfer relying on part of the employees and the management.

The new company was named MobiWire SAS. MobiWire SAS is now designing and delivering mobile phones as an original design manufacturer (ODM).

Technologies[edit]

Sagem Wireless partnered with innovative technology companies to integrate third party technology into its devices. As part of the Sofinnova Partners group of companies, Sagem Wireless also had access to the skills and expertise of other businesses in the group.

Sagem Wireless technology partners included:

• INSIDE Contactless – chip designer for contactless high security payment and consumer electronics applications^[10]
• Myriad Group – global leader in mobile software and OS
• Sensitive Object – touchscreen solutions^[buzzword]
• Streamezzo – mobile TV and rich media
• Revolt Technology – long lasting mobile batteries
• Varioptic – world leader in liquid lens technology for cameras in mobile phones
• UPEK – biometric fingerprint solutions^{[buzzword][11]}
• Sagem Orga – Smart card manufacturer
• Arkamys – 3D sound DSP libraries
• Total Immersion – augmented reality solutions^[buzzword]
• Spatial View – auto-stereoscopic 3D video technology
• DiBcom – chipsets for low-power mobile TV and radio
• Spraylogik – dispensing systems and technologies
• Mobiles Republic – On Device Portal for mobile content^[12]
• Cellmania – wireless search, provisioning and billing solutions^[buzzword] to operators
• Connect Things – barcodes and contextualised-location and time based content management systems
• Sagem Communications – broadband terminals, convergence and energy solutions^[buzzword]

Device portfolio[edit]

Operator branded devices[edit]

• Vodafone 533 Crystal

• Vodafone 540 Grey
• Vodafone 540 Black
• Vodafone 540 White

Exclusive brands[edit]

• Porsche Design 9521
• Porsche Design 9522
• Porsche Design 9522 Black Edition

Global brands[edit]

• Hello Kitty Day Edition (Sagem my421z)
• Hello Kitty Night Edition (Sagem my421z)
• Hello Kitty Kawaï
• Roxyphone^[13]
• Oxbow (Sagem my411c)
• Lulu Castagnette (Sagem my411c)

References[edit]

1. ^'Le décès brutal de Pierre Faurre plonge Sagem dans l'incertitude'. Les Echos (in French). 2001-02-08. Retrieved 2020-08-25.
2. ^Staff, V. C. J. (2008-07-31). 'Sofinnova Buys Sagem Mobile'. Venture Capital Journal. Retrieved 2020-08-25.
3. ^'Sagem aims to beat rivals with speed'. Reuters. 2009-02-20. Retrieved 2020-08-25.
4. ^ ^ab'Sagem prêt à abandonner sa marque pour exister dans le téléphone portable'. Les Echos (in French). 2009-02-18. Retrieved 2020-08-25.
5. ^Parsons, Russell (6 October 2009). 'Puma to launch mobile phone'. Marketing Week. Archived from the original on 19 February 2012.
6. ^'Puma phone hands-on video: It's pumped full of Puma'. Recombu. 2010-02-16. Retrieved 2020-08-25.
7. ^Kloet, Charles (15 February 2010). 'Sagem Cosyphone: Swipe a card to make a call'. Cnet UK. Archived from the original on 18 February 2010.
8. ^'Sagem Wireless' Binder is a white-label eReader product'. IntoMobile. 2010-10-30. Retrieved 2020-08-25.
9. ^Henderson, Rik (9 November 2010). 'Sagem Wireless Cosy phone embraces NFC tech'. Archived from the original on 12 November 2010.
10. ^INSIDE Contactless and Sagem Wireless Extend NFC Technology Partnership, More RFID'Archived copy'. Archived from the original on 2010-01-04. Retrieved 2010-02-02.CS1 maint: archived copy as title (link)
11. ^Sillis, Ben (3 February 2010). 'Sagem Android phones to pack fingerprint IID!'. Electricpig. Archived from the original on 4 November 2010.
12. ^''Sagem taps Mobiles Republic, Cellmania for Puma phone''. TMCnet. Retrieved 2020-08-25.
13. ^Chick, Chip (28 October 2009). 'Roxy Phone is the Latest Fashion Mobile to Join the Fray'. Archived from the original on 23 January 2010.

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